Privacy and Data Protection Policy
How your personal data gets used, and abused, on the internet is rightly a big concern. Generally, Alight Intuition LLC supports regulations and controls put in place to limit and make more transparent how companies use personal data.
We need to do business in a new way, a way that puts love and relationships first. This is our attempt to be more transparent and aware of how we use data.
About Collecting Personal Information
We collect personal information because, without your information, we can’t be in relationship with you. If you’re a client of ours, we need to know where you are to reach you and deliver what we promise! If you’re not yet a client, but interested, we often need your personal information to send you our free content and invitations to programs and other offers so you can benefit (from the free content) and consider them (the invitations.)
Just looking at our website or Facebook content doesn’t require you to give us any information at all. It’s just there. If you interact with our content (such as liking or commenting on Facebook or blog content), we do want and need to collect that information so we can continue to be in relationship with you.
We only send information to folks who ask for it, usually when you fill out a form on our website, or on one of the platforms that we show up on (Facebook, for instance), or when you make a purchase through our website or in a conversation with someone on our team.
What personal data we collect and why we collect it
What we collect depends entirely on how you interact with us. We don’t take anything you don’t voluntarily share with us – we participate in no “data mining” nefariously to collect personal data.
Some of the data that we may ask you for (this is not an exhaustive list) includes:
- Name
- Mailing Address
- Phone Number
- Email address
- Credit card information
- Date of Birth
- Photo
- Website
- Other contact information or preferences
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you contact us through our contact form, we collect the data that you send to us, which commonly includes your name, phone number, email address and the nature and details of your inquiry.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How personal information is used
First and foremost, we use your data to deliver information and services to you. We also use it to help us learn about who our best clients are, and how to reach other people like them.
We do attempt to coordinate data across the different platforms we show up on. So, for instance, we may take personal information you give us through our website and share that information with our Facebook account, so we can find more people like you. We share no business details, payment information, or otherwise from one platform to another. Generally, when we do share across platforms, it’s just name and email so that we can see if you also have an account on the other platform.
The Alight Intuition team has access to the data in our systems in order to our jobs.
It should additionally be said that we do not store credit card information on any local systems. All payment information is stored within secure third-party platforms whose business is to do that securely with high levels of encryption. We cannot, for instance, look up your credit card number ourselves and use it.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Non-personal information- collection and use
This means information that does not identify a specific person. We use website analytics, pixel tags, and cookies to help understand how people use our website and our services, to look for larger patterns.
If at any time non-personal information is connect with personal information, then it will all be considered personal information and treated as such.
We don’t share your information
This means we don’t consciously give out or sell your information to other companies that would then market to you. Never ever ever.
We do share your information with our third-party services that essentially are the tools that we use to run the business. Those companies all have privacy policies in place where they are not accessing your data without our accounts to market to you or otherwise use your information for any reason, except for when we direct that tool to perform a function for us within our account. For instance, your email address is stored within our email system (at the time of this writing is MailChimp). We direct MailChimp to send our written emails to the email addresses who have opted in, and MailChimp carries this out.
This is not considered the same as giving your email address to the company MailChimp so they can market their services to you. This latter example we would never, ever do.
Security and Protection
We use tools and third-party companies that are committed to high levels of security encryption. We are not encryption or data security experts by any stretch of the imagination and are basically trusting these services to provide the high levels of security they are claiming to. So far, at the time of this writing, they haven’t failed us.
All technology is kept up-to-date in as reasonable time-frame as is possible (generally within the month the update is released).
Most data is stored in online systems we use. Some examples of the systems we’re using at the time this is written: MailChimp, Acuity Scheduling, Facebook ad manager and business manager, and payment processing systems (like Square).
We keep minimal paper storage of information, such as intake forms from client sessions if you fill them out in person, feedback forms from classes and sessions, and event ticket sales. This information is stored in our office and accessed only by the Alight Intuition team members as needed to do our work.
Any data that’s needed temporarily – such as a list of people attending one of our events – is shredded after the event.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can unsubscribe, or otherwise let us know that you don’t wish us to use your data and we will honor your request. You can ask us how your data has been used, and we will let you know.
You can ask to be entirely deleted from our system, and we can do that, with the exception that if you’ve bought anything from us, we are required to track income for tax purposes, and your receipts would remain in our accounting system for at least seven years. But you would be removed from our marketing or client delivery systems as entirely as we can without compromising our tax records.
Bear in mind that we are a tiny company, at the time of this writing Alight Intuition LLC is a sole-proprietorship with one person. We will honor all requests, and please be patient for us to follow-up with you.
You can customize some of how we use your data by using the personal link at the bottom of any email we send you from our email system (as opposed to a personal email we may send you from one of our personal email clients).
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Questions
We’re doing our utmost to honor your needs and desires around your data, meet legal requirements and our live our desire to be transparent and serve you well. If you have any questions, please ask.
As we learn more about how to do this well, this privacy policy may be updated from time to time without notice, so feel free to check back as often as you like.
With deep gratitude for your trust in us,
Rev. Joanna Bartlett
Alight Intuition LLC